Accumove 3 not stopping when dislodged

Discussion in 'CNC Cutting' started by Mike Pennington, Aug 6, 2022.

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  1. Mike Pennington

    Mike Pennington Well-Known Member

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    Hi All,
    My torch is dragging and firing after being dislodged . The breakaway lights come on when the torch breaks away , but it does not stop ???
     
    Mike Pennington, Aug 6, 2022
    #1
  2. LECS Hunter

    LECS Hunter Administrator

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    Mike, submit a support ticket here: https://torchmate.com/technical-support you can also email support@torchmate.com or give us a call at 866-571-1066
     
    LECS Hunter, Aug 8, 2022
    #2
  3. Mike Pennington

    Mike Pennington Well-Known Member

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    Done
     
    Mike Pennington, Aug 11, 2022
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  4. Mike Pennington

    Mike Pennington Well-Known Member

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    Issue fixed. Can't say enough how much I appreciate the Torchmate customer service. I really appreciate how Jake took care of my problem.
     
    Mike Pennington, Aug 15, 2022
    #4
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  5. LECS Hunter

    LECS Hunter Administrator

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    Mike, I am glad support was able to resolve your issue. Jake is a great guy! Thanks for the kind words about our support.
     
    LECS Hunter, Aug 17, 2022
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